Queries are an essential communication tool for compliance, reimbursement, and quality improvement. Mastering the Query Process provides basic explanations, carefully selected examples, and clear and concise guidance for coding professionals on the tools and techniques used to create effective and compliant queries.
Mastering the Query Process for Coders
$99.00
Included in eLearning Library.
Price per person. Group rates available.
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Overview
Codes change yearly! We take seriously our obligation to provide you with accurate and up-to-date instruction. This course is updated for the FY 2026 code set.
Queries are an essential communication tool for compliance, reimbursement, and quality improvement. The purpose of a query is to ensure appropriate documentation that accurately captures the patient’s health status and supports the coding and billing of services.
Creating an effective and compliant query requires an in-depth understanding of the documentation requirements of the coding and billing systems. Whether the query is written, verbal, or sent electronically, the coding professional needs to know:
- Why is clinical documentation and the query process so important?
- What is the purpose of a query?
- When is it appropriate to query?
- What is the significance of clinical indicators to the querying process?
- How can I ensure I am writing a compliant physician query?
- What about other external agencies with specific criteria regarding the query process?
Mastering the Query Process for Coders builds upon and complies with 2022 industry standard for provider queries: “Guidelines for Achieving a Compliant Query Practice (2022 Update)” written jointly by ACDIS and AHIMA.
Queries are an essential tool for coders and Clinical Documentation Integrity professionals. Give your query process a jump start! The Original CDI Pocket Guide® features sample compliant queries on the topics most in demand.
Mastering the Query Process
Clinical Documentation Improvement
- Definition
- Program
What is a Query
Why Query
Who to Query and When
- Recognizing Opportunities
Structure of a Query
- Leading vs. Non-Leading
How to Query
Query Process and Procedure
The level of effort required to complete this course is equivalent to 1 CEU and typically takes approximately 1–3 clock hours to complete.
Enrollment Period
You will have access to the course materials for the full 4-week enrollment period, and we encourage you to revisit the lessons, coding cases, and resources as often as needed to reinforce learning and strengthen your skills.
Certificate of Completion
Upon successful completion of the course work, learner will download a Libman Education Certificate of Completion which may be used to support a CEU submission. The Libman Education Certificate of Completion includes:
• Course title
• CEU value
• Completion date
• Applicable HIIM domain(s)
Prior Approval CEUs
AAPC: 1 CEU, expiring 7/30/2026
This course has the prior approval of AAPC for continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.
myAHIMA CEU Portal
This course may qualify for self-reported CEU submission through the myAHIMA CEU Portal. Final CEU approval is determined by AHIMA.
Showcase Your Achievement
Don’t hide your accomplishment! Add this course to your resume, LinkedIn profile, or professional portfolio, and share your achievement with your employer and colleagues.
Continued professional development and hands-on skills training are key components of long-term career success in today’s evolving healthcare environment.
- WebinarPlus™ multimedia and interactive online training format promotes engagement with challenging materials while offering independent self-study.
- Downloadable and printable “Course Highlights” saves time! This active learning tool assists with mastery of the course content.
- Teaching methods including audio and video files, diagrams, and animations to accommodate different learning styles. Where appropriate, the Merck Manual Professional Version supplements course materials with in-depth descriptions of diagnoses and/or procedures.
- Knowledge checks and/or final assessment ensure mastery of material.
- Online Flexibility! Materials available via secure Learning Management System (LMS). Work at your own pace — save time and travel costs.
- Earn Libman Education Certificate of Completion and CEUs.
- To receive CEU credit, students must achieve a passing rate on the course assessment(s).
- Course is self-paced. For planning purposes, assume 1-3 hours required for each CEU.
- Unlimited course access during enrollment period. For courses offering greater than one CEU, enrollment period is 16 weeks. For courses offering one or fewer CEUs, enrollment period is 4 weeks. Depending on the topic, some courses may offer an extended enrollment period. Courses purchased as a bundle or package may have a longer enrollment period.
- Extensions to the enrollment period are available.
- Price listed is per person/per course. Group rates available upon request.
Faye Kelly, RHIT, CCS
Faye Kelly is a broadly experienced HIM professional and trainer. Having worked in a hospital setting for over 30 years including as an HIM Director with oversight of Coding and CDI, Faye now applies her extensive knowledge of the HIM function to write, develop and lead focused training for coders, CDI professionals, physicians, and nurses on outpatient and inpatient coding; case mix index; reimbursement systems including DRGs, MS-DRGs, and APR-DRGs; and coding credential preparatory courses for the CCA and CPC. Faye is a reviewer and author for several Libman Education courses and provides mentoring for credential candidates pursuing their CCS.
Faye is an AHIMA ICD-10-CM/PCS Trainer and Certified Coding Specialist. According to Faye: “I love teaching! And I particularly love the challenge of helping someone to master the difficult to grasp concepts of coding, clinical documentation integrity, and reimbursement methodologies. Whether a coder, a provider, or a CDI person, these are important skills for them individually and for the healthcare organizations we serve within.”
“Libman has actually made education fun.” — Charlotte Bumgarner
“The quality of the courses that Libman presents is excellent.” — Pamela S., RN, BSN, MSN, CCDS, Director, Clinical Documentation Improvement, Sharp Healthcare
“Everyone at Libman Education has been great to work with, and we love your product.” — Renee Spiriti, COC, Singing River Health System
“Things are going extremely well with our outpatient to inpatient coding training program leveraging Libman Education resources. Thank you!” — Corporate Director, Health Information Management
“Without you all at Libman, I wouldn’t be where I am today. Thank you for starting this program and helping other coders advance up the ladder as well. I hope other coders will take advantage of this opportunity and appreciate it as much as I do.” — Nicholas Phillips, RHIT
“I’ve participated in many trainings from Libman Education. The quality and variety are absolutely amazing!” — Anne Nolan, Coding Supervisor
“I truly cannot say enough good things about Libman. I feel truly blessed that my employer provides it to us as it is such a wealth of knowledge. Thank you so much for what you do.” — Liz Golden, CPC
“It has truly been a pleasure working with all of you. I greatly appreciate your professionalism, collaboration, and dedication to supporting me and my team.” — Coding Manager
“Thank you! Your company provides outstanding service and we appreciate it!” — Jim Herren, RHIA, CCS, Parkland Health & Hospital System
“I tell everyone about Libman. I find that you have a very wide variety of choices in education that is actually needed and not so many things that aren’t really needed and can be mind boggling just trying to sift through it. Your website is well organized and everything offered is so well laid out and very informative as far as what you are getting, what I need and a very thorough write-up on everything offered. I’m so thrilled to have found your site!” — Sharon T
“I’m pleasantly surprised at your response … really didn’t think I would receive anything at all, so, thank you! I believe that alone says a lot for Libman Education. I would recommend you to other coding professionals.” — Jennifer Jones, CPC
“LOVEEE Libman! Very happy with the classes I’ve taken.” — Linda C.
“Libman Education is highly respected in the medical coding industry and offers over 60 online medical coding training classes. They have courses for beginners and advanced coding professionals who want to further their careers. Regardless of which medical coding certification you choose to pursue, Libman Education has courses that will prepare you. … We highly recommend you consider them.” — Clinical Coder Coaching
“I love the courses at Libman Education.” — Joanne S., CCS
“I greatly appreciate this support and outstanding customer service!” — former student
“Libman has exceeded my expectations so far in every way, with the content of courses, but the hands on with the instructors is one of the best and most genius things to offer! All other companies I’ve seen in my 12 years in this field do not offer this invaluable service with their education. Answers to questions on education content is something that was desperately needed, but to my knowledge, it was/is not offered anywhere else and this is what sets Libman apart from the rest. Also, your high quality education and very knowledgeable instructors.” — coding student
“Any of Libman Education’s courses are worth time and cost. Always walk away with a useable, clarity or reinforcement of subject matter.”
“Thanks again – you really make this easy and I appreciate how accommodating and understanding you are to meet our needs.” — Winnona V., MHA, RHIA, CDIP, CCS, CCS-P
“Thank you for all your help. Your team has always been open and dependable for clear advice and guidance. … [Y]our group has always shown they care about the student.” – former student
“I believe strongly in the benefits the Libman Education platform brings to coding professionals. Thanks so much for the top-notch service and support over the years.” — Kimberly Seery, RHIA, CDIP, CCS, CHDA, CPC, CRC, CCDS
Recommended Resources:
- ICD-10-CM Code Book – 2026 or students may elect to use electronic files
- Medical dictionary
- Anatomy and physiology reference
- Merck Manual
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