ROI

ROI: Health Plan Requests introduces the various types of health plan requests, the purpose of each request type, the documentation typically required, and the appropriate steps for responding. Course author, Darin Challacombe, Ph.D., SHRM-CP, a recognized authority on the intricacies of release of information, explains when a request can be processed immediately and when additional approval or review is necessary, supporting consistent, accurate, and compliant decision‑making.

ROI: Sensitive Information and Patient Representatives, by Darin Challacombe, Ph.D., SHRM-CP, a recognized authority on the intricacies of release of information, identifies the five types of sensitive information defined by HHS and provides guidance on issues related to patient representatives.