Hospital Case Management Fundamentals, by Meredith Ferguson, MSW, LCSW, a recognized authority in the intricacies of hospital case management, provides the information necessary to address the current industry gap in ICD-10-CM training by improving case management literacy among nurses, social workers, certified case managers, physical therapists, occupational therapists, coders, and others.
Hospital Case Management Fundamentals
Meredith Ferguson, MSW, LCSW - CEO, HCIT Consulting
$99.00
CEUs: 1.5 1.5 AHIMA
1.5 AAPC
Included in eLearning Library.
Price per person. Group rates available.
Overview
Hospital Case Management Fundamentals, by Meredith Ferguson, MSW, LCSW, a recognized authority in the intricacies of hospital case management, provides the information necessary to address the current industry gap in ICD-10-CM training by improving case management literacy among nurses, social workers, certified case managers, physical therapists, occupational therapists, coders, and others.
A hospital Case Manager coordinates a patient’s care plan, advocates for their needs, and facilitates a smooth transition from the hospital to home or a post-acute facility. Case Managers play an increasingly important role in safeguarding the hospital’s financial position.
Hospital Case Management Fundamentals examines the essential role of Case Managers:
- Transitions of care – the Case Manager’s role in discharge planning includes evaluating post-acute setting.
- Palliative and Hospice Care – to distinguish between palliative and hospice care by understanding the goals of each and the services provided. Also understanding eligibility criteria and focus of hospice care.
- Length of Stay (LOS) – the role of Case Managers in including and managing LOS to improve patient care, hospital efficiency, and cost savings.
- Avoidable Days – review different types of Avoidable days and examine how they impact patient care and hospital costs.
- The CMS Important Message (IM or IMM) – the case manager’s role in ensuring Medicare beneficiaries understand their rights during a hospital stay, particularly regarding discharge planning.
Bonus! Course includes a five-module comprehensive Glossary of Terms essential to understanding case management. Glossary identifies and explains over 50 terms used by case managers and others as they navigate this critical hospital function.
Hospital Case Management Fundamentals course includes:
- 5-module Case Management Glossary of Terms
- Transitions of Care Planning
- Transitions of Care
- Home Health Services
- Skilled Nursing Facility
- Adult Rehab Facility
- Long Term Acute Care Hospitals
- Post-Acute Transitions – Non-Medical
- Palliative and Hospice Care
- Avoidable Days
- Length of Stay and the Impact of Case Management
- The CMS Important Message
The level of effort to complete this course, start to finish, is equivalent to 1.5 CEUs and should take you approximately 1.5-2 hours to complete. Remember: You have access to the course materials for the full 16-week enrollment period and we encourage you to re-review any materials that are helpful to you.
Certificate of Completion
Upon successful completion of the course work, student will be able to download a Certificate of Completion. The Certificate of Completion will list the course as awarding 1.5 CEUs.
AHIMA: 1.5 CEUs
This course has been approved for continuing education unit(s) (CEUs) for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). Granting of Approved CEUs from AHIMA does not constitute endorsement of the program content or its program provider.
AAPC: 1.5 CEUs
This course has the prior approval of AAPC for continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.
Course previously approved for RN, Social Work, CCM with ethics, PT, and OT CEUs.
Meredith Ferguson, MSW, LCSW
Meredith Ferguson is founder and CEO of HCIT Consulting which specializes in transforming healthcare operations through technology and process improvement, focusing on case management, value-based care, care coordination, and IT optimization for hospitals, health systems, and provider groups. As CEO, Meredith leads a team of highly skilled professionals to help healthcare organizations navigate complex transformations, leveraging technology and strategic processes to improve efficiency and patient care.
Meredith’s clinical training is as a Licensed Clinical Social Worker. As a clinician, she worked in a variety of acute and outpatient settings: ED, Case Management (UR and Discharge Planning), Acute Rehabilitation, and Behavioral Health. She has extensive clinical experience in the area of oncology, dialysis, trauma, ED, outpatient case management, and discharge planning to all areas of the hospital.
Prior to founding HCIT Consulting, Meredith was a Clinical Consultant for one of the largest EMR companies in the country. She managed accounts for over 120 hospitals, including large national accounts such as Tenet, HCA and UHS. She provided onsite assessments to case management and coding departments to over 300 acute facilities. She identified workflow and process redesign needs in the context of automation. Meredith has over 20 years of experience in software implementations and has worked with health systems to realize post-implementation ROI and system optimization opportunities.
“I have had the pleasure and privilege to work with HCIT Consulting on the “Hospital Case Fundamentals” on-demand, stand-alone software. My Healthcare in Social Work students were availed the opportunity to go through the modules in our semester long course. They found them helpful toward their learning goals and objectives. Meredith and the team were a joy to work with. They are open to any and all feedback and want to insure a quality, usable product. I would highly recommend working with Meredith and using the Hospital Case Fundamentals to anyone.” — Sarah Sloan, Assistant Dean for Health Affairs at the School of Social Work at The University of Texas at Austin
“HCIT provided an amazing group of experts and training to support all facets of the case management department across a health care continuum.” — Kate Bechtold, former CNO of Beebe Healthcare
“These modules familiarized me with hospital social work and case management in general. All of the information is very relevant and has furthered my understanding of hospital case management.”
“The modules greatly aided me in understanding the case management terminology in medical settings.”
“HCIT was a collaborative and responsive partner when our team needed to swarm on a rapid initiative to support evolving data validation and compliance requirements. The HCIT team was easily able to engage and liaise with our customers and policy makers to deliver a concise and clear plan for our ability to meet evolving needs. The HCIT team was able to help us navigate a new set of guidelines, bringing clarity to a number of questions raised by our teams and customers, ultimately resulting in an actionable plan to accelerate compliance. We would 100% work with HCIT again in the future.” — Michael Meucci, CEO of Arcadia
“Working with Meredith at HCIT Consulting was seamless. I appreciated her quick responses, listening to my needs and thoughtful and timely response leading us to a successful outcome. HCIT offered guidance and support, but also knew when to step aside and let us navigate on our own. If you have the opportunity to work with HCIT Consulting, I highly recommend you take advantage of this tech savvy healthcare subject matter experts!” — Marianne DiMola, former Executive Director and Chair of CMSA New York
“HCIT provided an amazing group of experts and training to support all facets of the case management department across our health care continuum.” — Kate Bechtold, former CNO of Beebe Healthcare
“I have now used HCIT for engagements at two separate companies, both projects with high visibility and high degrees of risk. Meredith and her team did not disappoint with their commitment and expertise shepherding the projects to completion on time and on budget. Our clinical and case management staff appreciated HCIT’s clinical depth, the empathy demonstrated in workflow design, and the overall expertise in the subject matter.” — Gene Sawyer, former CTO at OptumCare
“HCIT Consulting was an amazing asset to have as we rolled out a completely new platform to replace an outdated legacy case management system. HCIT helped facilitate appropriate feedback from all markets to ensure standardization and to maximize efficiencies. Too often solutions are built in a vacuum but the Consultant ensured all blind spots were identified and communicated across multiple service lanes and markets to ensure maximum efficiency for our FFS and VBC markets.” — Dr. Farshid Kazi, Medical Director of Population Health and High Risk Programs, OptumCare
“HCIT Consulting has been an invaluable resource to both our regional and national organizations to streamline the patient flow process and capture significant efficiencies within the care coordination areas while implementing our new Case Management solution. This has enabled us to significantly reduce costs, while optimizing the patient outcomes across multiple, diverse populations. HCIT has been integral in helping us redesign and standardize our workflow and content in the outpatient setting and to 125+ inpatient hospitals and skilled nursing facilities. From helping integrate our inpatient care plans with our outpatient EHR to transforming and blue printing our enterprise warehouse and applications reporting, Meredith has helped us achieve many of our project and outcomes goals.” — Sarah Richardson, CIO of DaVita Medical Group
“The HCIT Consultant was a pleasure to work with. She went above and beyond to deliver excellent client services in timely and professional manner. Her work product was some of the best I have seen and her knowledge of case management and ways to improve current systems and processes, second to none.” — Joan G. Dentler, President & CEO of Avanza Healthcare Strategies
“The HCIT Consultants helped us completely modify our case management philosophy toward planning the patient discharge at the point of admission helping us improve patient flow to reduce our overall length of stay. This process change had a very positive impact on reducing our cost to deliver care and generate much needed bed capacity.” — Edward D. Ricks, MHA, CHCIO of Beaufort Memorial Hospital
“HCIT Consulting has been a great resource for our clients to optimize their Allscripts utilization and case management process for continued client satisfaction with our products.” — David Borowski, LCSW, Area Vice President for WellSky
“Working with HCIT Consulting for the clean-up and upgrades needed for our case management and referral management process was a gift! They were able to identify our issues, come up with solutions, instruct Leaders and staff as to what was needed and helped implement the change across SNF, Home Health and Hospice. We could not have done it without them!” — A. Lynn Kamps, RN, MSN, CCM, Service Area Director, Northern California Health System
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