By Mary Ann Sullivan, Organizational Change & Learning Consultant

Change is the only constant in Life. One’s ability to adapt to those changes will determine your success in life. – Benjamin Franklin

This may be a mantra you have heard before, but as I reflect on this past year and look toward 2025, it really resonates with the times and industry we are in.

For starters, with a new administration in Washington DC, there will be some major impacts on healthcare and health information.

  • The potential for changes in Medicare, reimbursements and how the dollars will flow are a change health information professionals will need to keep updated on.
  • Questions arise about the work on Health Equity and Social Determinants of Health from the last 4 years. Will that continue or will there be a new focus?
  • Mergers and acquisitions with Health Systems have impacted professionals over the last several years. Will we see an acceleration of these plans?
  • AI and technology in healthcare has become common in many health systems to reduce provider administrative burdens and provide more access to patients. With a focus on efficiencies, will we see an increase in the use of technology as an administration focus?
  • Workforce shortages in healthcare have already been occurring. Will there be any investments in job growth for needed positions?

These questions, as well as others, we will need to watch and see the impacts.

As we look for trends for 2025, “Training Industry Magazine” states that resiliency and adaptability to change will be paramount. As Learning & Development professionals and Healthcare professionals we not only need to invest in technology and job specific training, but perhaps more importantly, providing staff opportunities to reflect, learn, exchange strategies and create greater awareness on developing our resiliency and adaptability.

These skills are not easy to develop but are critical to being successful in today’s work environments. Rick Fernandez, CEO of the “Search Inside Yourself Leadership Institute” recently wrote an article for the Harvard Business Review on 5 Ways to Build Your Resiliency at Work:

1. Exercise Mindfulness – helps manage stress, improves collaboration and enhances well-being.
2. Compartmentalize your cognitive load – create dedicated work times for specific tasks and avoid too much multi-tasking.
3. Take detachment breaks – take a walk, listen to music or look at nature to help increase energy levels, focus and enhance mental clarity.
4. Develop Mental Agility – pause, step back and label your emotions to develop response flexibility skills.
5. Cultivate Compassion – help increase positive emotions, creates positive work relationships and increases cooperation.

As you reflect on the year and start planning your goals for next year, keep in mind that you won’t be able to avoid change, so as you invest in your physical well-being, take time and develop your own strategies for resiliency and adaptability as well. The ability to build resilience will serve you well in an increasingly stressful and changing work world.


About the author:

Mary Ann Sullivan, MA, CCMP
Healthcare Planning & Strategy Leader

For 15+ years, Mary Ann has partnered with Association and Healthcare Executives to help organizations with leading organizational change management efforts, driving strategic planning processes, executing professional development & education strategies, developing strategic partnerships, managing operations and staff, increasing efficiency with process improvement efforts, and driving complex projects. All in an effort to transform the organization to meets its mission and achieve measurable outcomes.

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