Frequently Asked Questions

Having issues running the course?

Disable your anti-virus, pop-up blocker and if necessary contact IT department of location for disabling of security/firewall conditions.

My screen froze, what do I do?

Empty cache (browsing history), close all browsers and programs and power down computer and restart.

How to report CEU’s to the credentialing agency?

AHIMA: Log into “My AHIMA” account and follow instructions AAPC: Log into AAPC account and enter CEU information into the “AAPC Tracker”

How much time will it take for me to complete a course?

Course is self-paced. For planning purposes, assume 1-3 hours required for each CEU.

Which Coding Credential is Right for Me?

Increasing numbers of hospitals, physician offices and other healthcare organizations require their coding staff to become certified to demonstrate coding proficiency. Knowing which credential is right for you can be a challenge. For a discussion of coding credentials for hospital coders see:

Are there special computer requirements?

For learning content and document viewing, users will need the browser plug-ins and accessories mentioned below. Other modules of the system require just the internet connection and web browser. Internet Connection: Minimum 128 kbps download speed; recommended 384 kbps or faster download speed for viewing content. Minimum 128 kbps upload speed recommended for upload of content. Browsers: We recommend Microsoft Internet Explorer 7.0 or higher for Windows. Exponential Impact will work on most browsers, but the user experience will be smoother using an up-to-date version of a mainstream browser. If your organization supports a browser other than Internet Explorer and you encounter problems, let us know and we will investigate. Browser Plugins: Flash Player 9.0 and above. Adobe Reader 7.0 and above. Accessories: Headset or speakers for audio portion of content.

Which course or curriculum is best for me?

Libman Education specializes in medical coding education. Our courses and eLearning Libraries are designed for adult learners to gain in-depth knowledge of relevant coding systems. We provide structured coder education that refreshes on basic principles, advances the coder’s knowledge through challenging coursework, and presents complex concepts tailored to the specifics of the coder’s job or career aspirations. For an article that discusses how to create a personal training plan, see: You may also email us at [email protected] with specific questions. We are happy to work with you to achieve your career goals.

How is the course structured? Is there an instructor?

Libman Education's proprietary WebinarPlus™ multimedia and interactive online course format promotes engagement with challenging materials while offering independent self-study.  Teaching methods including audio and video files, diagrams, and animations to accommodate different learning styles. Libman Education instructors are available to answer questions via email or by using the 'feedback' button within each course.

What happens after I purchase a course?

Shortly after your order is received (usually within 48 hours) you will receive an email with your login and password information.  You will also receive an enrollment agreement for signature.

How do I purchase a course?

Log-on to and select the course or courses you wish to enroll in. Place the course into your “shopping cart” and proceed through the checkout process. Orders are processed and login instructions sent within 1 business day.

How are the courses delivered?

Courses are hosted on the Libman Education learning management system. Our
courses are delivered online. You can access your course from any
computer that has an internet connection.

I would like to enroll my entire department in a course. Can I do that?

Yes, we regularly enroll groups . Each student will have their own unique username and password with which to log-in. You will be able to monitor their progress through the courses and have access to reports for compliance purposes. Email us for group pricing [email protected]