Chat with us, powered by LiveChat
Using Your Grey Matter: Four Steps to Add Clarity to the Grey Areas of ICD-10 Coding

Using Your Grey Matter: Four Steps to Add Clarity to the Grey Areas of ICD-10 Coding

by Angela Lehoux, CCS

Instructor, Libman Education

I’ve been a coder for a long time and one thing is for sure: “grey areas” in coding are sometimes unavoidable. Although, I do not have a concrete answer in how to handle these areas of grey matter, I do have some advice to share.

First, when confronted with a “grey” situation, that is, a situation where the accurate and appropriate coding is not clear, be sure you have followed the instructions and conventions of the classification system. Consult the book, whether it is online or a physical one. There may be just one little instructional note hiding under the category or block that could clarify the whole situation for you. Sometimes the answer to your question will be within these pages.

Second, consult the ICD-10-CM and ICD-10-PCS Official Guidelines for Coding and Reporting. On the first page of the guidelines we are instructed: “The instructions and conventions of the classification take precedence over guidelines.” Therefore the guidelines are the next place to look. Is there a relevant chapter specific guideline? Remember, there is too much information for us to memorize. Be familiar with the topics and know where to find the information.

Third, consult Coding Clinic. Notice, Coding Clinic, which offers advice on the coding of specific scenarios sent in by readers, is not the first place to go for clarity. According to the American Hospital Association, publisher of Coding Clinic, “Coding Clinic is to be used as an official resource when the classification and the guidelines do not provide direction.” Therefore conventions and guidelines of the classification system must be consulted and followed first. Then, if you are still stuck, move to Coding Clinic.

Fourth, if there are no relevant instructions, no guidance from the guidelines, no advice from Coding Clinic that matches your situation, or any of these appear to conflict, it is time to use your grey matter. Huddle together as a coding team at your facility, review the options, and make an educated and reasonable decision. Be sure to document why you are choosing to code it the way you do and stay consistent as a team.

Coding is not an easy job and it certainly is not black and white, even though it was intended to be that way. Instead, there are many grey areas and you and I must do the best we can to accurately reflect the patient’s story.

So, come on, we got this! We’re coders and still Hang’n 10!



CCSCertified Coding Specialist (CCS) Mock Exam
Find out where you stand! Libman Education’s CCS Mock Exam tests your coding skills and provides a realistic assessment of your readiness to sit for AHIMA’s Certified Coding Specialist (CCS) credential exam. Includes one-on-one mentoring! Learn more here.

About the Author

Angela Lehoux, BS, CDIP, CCS, CIC, CPC-I
With over 25 years of experience in inpatient, outpatient and emergency room coding, Angela is an Education Specialist, Instructor and Director of Education for Libman Education. Angela teaches Libman Education’s Medical Coder Career Program (MCCP), courses on ICD-10-CM and ICD-10-PCS, and courses for the CCA, CCS, CIC, and COC credentials. Angela holds a bachelor’s degree in Healthcare Management, Certified Coding Specialist, Certified Documentation Improvement Practitioner from AHIMA, Certified Inpatient & Outpatient Coder and the Certified Professional Coder Instructor certifications from AAPC.

Comments are closed.